Cancellation policy


๐Ÿš€ Monthly Subscription

๐Ÿ–ฅ๏ธ You're free to cancel anytime directly through your customer account or by contacting me at admin@sunfloweroffice.com

๐Ÿ“… Unused hours roll over and remain valid for 12 months from the date of purchase

๐Ÿ“ Youโ€™ll receive updates to track usage and expiry - no guesswork, no stress

๐Ÿ“˜ Your plan renews every month unless cancelled before the next billing cycle. No refunds are issued for unused time within an active month, but you can always reschedule support for later

๐Ÿ’ฌ Not sure if this is right for you? Book a free 30-minute introductory call and letโ€™s chat!


๐Ÿ’ผ One-off Support (100h)

๐Ÿง  This is a single purchase of 100 hours with no subscription or auto-renewal

๐Ÿ“…Unused hours roll over and remain valid for 12 months from the date of purchase

๐Ÿ“ Youโ€™ll receive updates to track usage and expiry - no guesswork, no stress

๐Ÿ‘Œ Need to pause or adjust your support? Just drop me a message, Iโ€™m happy to tailor things to your needs


๐Ÿ“ฆ Pre-Paid Bundles (10h to 60h)

๐Ÿ“Œ All bundles are one-time purchases with no auto-renewal

๐Ÿ“… Unused hours roll over and remain valid for 6 months from the date of purchase

๐Ÿ“ Youโ€™ll receive updates to track usage and expiry - no guesswork, no stress

๐Ÿ‘Œ Need to pause or adjust your support? Just drop me a message, Iโ€™m happy to tailor things to your needs