Cancellation policy


🚀 Monthly Subscription

🖥️ You're free to cancel anytime directly through your customer account or by contacting me at admin@sunfloweroffice.com

📅 Unused hours roll over and remain valid for 12 months from the date of purchase

📝 You’ll receive updates to track usage and expiry - no guesswork, no stress

📘 Your plan renews every month unless cancelled before the next billing cycle. No refunds are issued for unused time within an active month, but you can always reschedule support for later

💬 Not sure if this is right for you? Book a free 30-minute introductory call and let’s chat!


💼 One-off Support (100h)

🧠 This is a single purchase of 100 hours with no subscription or auto-renewal

📅Unused hours roll over and remain valid for 12 months from the date of purchase

📝 You’ll receive updates to track usage and expiry - no guesswork, no stress

👌 Need to pause or adjust your support? Just drop me a message, I’m happy to tailor things to your needs


📦 Pre-Paid Bundles (10h to 60h)

📌 All bundles are one-time purchases with no auto-renewal

📅 Unused hours roll over and remain valid for 6 months from the date of purchase

📝 You’ll receive updates to track usage and expiry - no guesswork, no stress

👌 Need to pause or adjust your support? Just drop me a message, I’m happy to tailor things to your needs